You cannot use a modern "HEX-V2" or "CAN-BUS" cable with this software. To use VAG EEPROM Programmer 1.19g, you need a (usually featuring the FTDI FT232RL chip). These are inexpensive and widely available online.
Users can extract the Secret Key Code (SKC) or Login Pin required for adapting new keys or clusters. vag eeprom programmer 119g skacat
Where to obtain and support
VAG Tacho USB Version V5.0 For NEC MCU 24C32 or 24C64 VAG Immo Box Eeprom Programmer You cannot use a modern "HEX-V2" or "CAN-BUS"