feature in the same tab to see if a website is correctly categorized (e.g., "Social Networks"). Check Rules : Ensure your Content Rules (under Content Filter Content Rules

: You can disable the reliability check manually by logging into the Kerio Control console and running these commands: cd /opt/kerio/winroute ./tinydbclient "update SiteFilter set DetectReliability=0" /etc/boxinit.d/60winroute restart Use code with caution. Copied to clipboard DNS & Connection Issues

If categorization remains disabled despite a good connection, you can force-reset it via the SSH console: Connect via SSH. Run: cd /opt/kerio/winroute

Are you seeing a specific error in your logs? Do you have HTTPS decryption enabled?

| Preventive Measure | Why | |--------------------|-----| | Set up monitoring alerts | Receive email notification if categorization stops. | | Regularly check license expiry | Add a calendar reminder 30 days before renewal. | | Use redundant DNS servers | Prevents single-point-of-failure resolution issues. | | Document upstream proxy changes | Any proxy change requires updating Kerio. | | Test after updates | Category servers change IPs; test every quarter. |

: Connect to your appliance via an SSH client (like PuTTY). Run Reset Commands :

nslookup mcafee.url.cloud.gfi.com