Password Free !!link!!: Genetec Config Tool Default

Restart the service in Windows Services to apply the change. Method 2: Resetting via SQL Batch File

Login information for default user accounts on a Streamvault appliance

For the main Config Tool "Admin" user, the password is stored in the Directory database. If you're stuck, you can reset it via SQL commands or by contacting the Genetec Technical Assistance Center (GTAC) for a database backup reset. Are you setting up a new installation right now, or are you trying to recover access to an existing system? Resetting the Server Admin password in Security Center

If you are facing access issues, the solution is not a master password, but a factory reset of the hardware device followed by the creation of a new, secure password within the Config Tool.

Please let me know if I can help you further!