: Log out of your account by clicking your username, completely exit the launcher (check your system tray), and sign back in. Run as Administrator : Right-click the Epic Games Launcher shortcut and select Run as administrator

The error most commonly occurs when there is a mismatch between your account's set country and the region where the game is available.

If you’ve tried all the steps above and still can’t launch your game, leave a comment below with the game name and any other error codes — I’ll help you troubleshoot further.

In layman’s terms: You have the receipt , but the bouncer thinks you’re using a fake ID.