| Problem | Likely Fix | |---------|-------------| | “Invalid feature key” error | Make sure you downloaded the key for the correct serial number and firmware version. | | Feature not showing after upload | Restart the firewall. Some subscriptions require a full reboot. | | Cannot find download option in portal | Check if the device is registered and the subscription is assigned to it. |
A feature key is a digital license that enables specific functions, security services, and user counts on a WatchGuard Firebox . Without a valid feature key, a Firebox is restricted to a to the external network. How the Download Feature Works download feature key watchguard work
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