: Ensure the provided hardware dongle is securely connected; without it, many versions of CutMate will not execute cutting commands. User Manual For Cutmate 3.0 Software
If you have lost your original key, it is often better to switch to an open-source alternative like with the Inkcut extension, which is free and does not require installation passwords.
: In the software settings, select HPGL for English-language plotters or DMPL for Chinese-language plotters to ensure proper communication between the PC and the machine.
If the software asks for a password repeatedly, right-click the CutMate21.exe . Select > Compatibility .
If you can tell me (e.g., during file extraction or when the program launches) or what brand of vinyl cutter you are using, I can help you find the specific fix. User Manual For Cutmate 3.0 Software