I should also check for common issues: maybe the app is not available in their region, or they're using an incompatible macOS version. Provide solutions for those scenarios, like checking the system requirements.
To download Apple Configurator on a Mac, you must access it exclusively through the official Mac App Store, as Apple does not provide a standalone DMG file download link for this software. apple configurator 2 dmg file download link
If your Mac cannot run the latest macOS, you can often still get a compatible version through the App Store: Sign in to the Mac App Store I should also check for common issues: maybe
You may find:
To get the app safely, free of charge, and with verified security, you must use Apple's native ecosystem. : Apple has replaced Apple Configurator 2 with
: Apple has replaced Apple Configurator 2 with Configurator (no version number) starting in macOS Ventura (13.x) . Older macOS versions (Big Sur and earlier) must use Apple Configurator 2.