At the heart of their quality management system was a comprehensive understanding and application of guidelines set forth by the Automotive Industry Action Group (AIAG). Specifically, they heavily relied on the CQI-11 (Continuous Quality Improvement) guidelines, a set of standards designed to help organizations in the automotive industry ensure the quality of their products and processes.
Conclusion AIAG CQI-11 provides a practical, risk-focused framework to control plating and metal-finishing processes critical to automotive performance and reliability. Adoption delivers measurable reductions in variation and field failures but requires investment in personnel, lab capability, documentation, and cultural change. Suppliers that align with CQI-11 strengthen their ability to meet OEM quality expectations and reduce long-term costs from defects and rework. aiag cqi11 pdf exclusive
The AIAG CQI-11 document is more than just a checklist; it is a framework for operational excellence in the plating industry. As automotive designs become more complex and the push for lighter, stronger materials continues, the importance of high-quality surface treatments will only grow. At the heart of their quality management system