A Valid Accumark License Was Not Found For This Product Link

Ensure the LED indicator light on the dongle is on. A flashing or dead light points to a hardware failure or driver issue.

If none of the above works, gather this info before calling support: a valid accumark license was not found for this product

: Unplug the USB key and plug it back into a different port directly on the computer (avoid USB hubs). Check the Indicator Light Ensure the LED indicator light on the dongle is on